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Video chat with a vet

We've partnered with Video Vets Now so you can speak to a vet from home or out and about – 7 days a week between 8am and 11pm.

We partnered with Video Vets Now to help you get the advice and reassurance you need, wherever you are.

Get expert advice in minutes from anywhere in the UK – from home, your car, walking the dog or even further afield in a hotel or Airbnb.

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When to use Video Vets Now?

Sometimes a vet’s advice is all you need. Many queries can be resolved without visiting a practice, including:

  • Non-urgent queries
  • Preventative care advice
  • Advice on ongoing and chronic conditions

Please be aware that vets can’t prescribe medication via video chat.

Note: Video Vets Now consults are designed for non-urgent queries only. In an emergency, please contact us or your out-of-hours care provider directly.

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Find out more

If your pet's symptoms constitute an emergency, we always recommend contacting your vet practice immediately.

Practice information

Eden Veterinary Centre

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  • Mon
    9:00am - 7:00pm
  • Tue
    9:00am - 6:00pm
  • Wed
    9:00am - 7:00pm
  • Thu
    9:00am - 7:00pm
  • Fri
    9:00am - 7:00pm
  • Sat
    9:00am - 12:00pm
  • Sun
    Closed
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Find us here:

Eden Veterinary Centre 213 Kingstown Rd Carlisle CA3 0BB
get directions with Google Maps

Border Vets

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  • Mon
    9:00am - 7:00pm
  • Tue
    9:00am - 6:00pm
  • Wed
    9:00am - 7:00pm
  • Thu
    9:00am - 7:00pm
  • Fri
    9:00am - 7:00pm
  • Sat
    9:00am - 12:00pm
  • Sun
    Closed
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Find us here:

Unit 5 Sandilands Longtown CA6 5LY
get directions with Google Maps